Social Security


The Instituto de Segurança Social da Madeira ( Madeira's Social Security Institute), IP-RAM within the scope of the integrated social security system, has as its mission the management of social security systems, the recognition of rights and the fulfillment of obligations arising from social security systems, the management of debt recovery and the exercise of social action, as well as ensuring the application of international social security instruments in the Autonomous Region of Madeira.

The ISSM, IP-RAM aspires to be a reference institution in the panorama of social security systems and interventions.

A personalized relationship with a humanized service, based on high standards of ethical behavior and respect for others, with a view of meeting their needs.
The creation and assurance of conditions, with a view to strengthening bonds of trust between the institution and internal and external clients.
The transmission, with the participation of members from all hierarchical levels of the organization, of the organizational objectives, contemplating the interests of the organization, as well as the interests of all its employees.
The creation of conditions, adopting innovative methods and technologies in terms of processes, products and services.
The rational use of the means that the institution has to achieve a previously determined objective, thus achieving the programmed objectives and goals, with the minimum of resources and time available, achieving its optimization.
The promotion of an organizational climate that allows people to be valued, namely through individual merit and skills, creating an environment of satisfaction and personal appreciation.